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Strengthening the self-service offering by introducing automatic link sending to end customers and business partners.

With the help of artificial intelligence, a significant part of Signal Iduna's customer dialog was automated.

By integrating the contact center into Microsoft Teams, ROSE Bikes has created a flexible solution for the company and their employees.

Andreas Schmid Group

The flexible Microsoft Teams communication solution replaces 500 classic desk phones in the contact center.

Dynamic and simple scaling of the contact center according to workload using the latest cloud technologies.

Villingen-Schwenningen

Flexible home office and UC functionalities by replacing the old telecommunications system with a modern system.

Vinzenz von Paul Hospital

Constant contactability on the entire hospital site thanks to modern communication solution with alarm system.

In line with the motto “simply more personal”, KALO does not operate a conventional call center, but provides its customers with personal contacts.

Relief for service employees and more flexibility during peak loads thanks to new communication solution.

Landeshauptstadt München

Efficient contact tracing in the fight against the coronavirus using the latest contact center technologies.

Modernization of communication platforms by switching to Microsoft infrastructure to improve internal communication.

Germany’s leading mail order wine company chose IP Dynamics because they know when it comes to telephone support, it’s better to be safe than sorry.

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