Microsoft Teams in the Service Center

Simple, scalable, efficient - integrate your Service Center with Dynamic Workload into Microsoft Teams and get all the benefits of the UC solution!

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Customer support across all channels

In addition to seamless switching between telephony, video and chat, you also benefit from an integrated, comprehensive video consulting platform.

All chats in one solution

Your customers send messages via the website chat or chatbot? No problem! Answer all customer requests directly in Microsoft Teams.

High reliability

Always be available - 24/7, 365 days a year.

Smooth migration

Determine the speed of the rollout and let your old PBX and Microsoft Teams run in parallel.

Unsere Lösung entspricht den offiziellen Standards von Microsoft und gewährleistet 100-prozentige Funktionalität.

By integrating the contact center into Microsoft Teams, ROSE Bikes has created a flexible solution for the company and their employees.

Die ganze Story lesen

Integrieren Sie eine breite Palette von Systemen, darunter Large Language Models, GenAI, Microsoft Copilot und verschiedene KI-Plattformen, um das Kundenerlebnis zusätzlich zu steigern.

Microsoft and data protection — Is there a viable path between data collection and European legislation?

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Alle Lösungen können in unserer Cloud oder unseren deutschen Rechenzentren zu 100% DSGVO-konform betrieben werden. Zusammen mit den hohen Sicherheitsvorkehrungen sorgen wir so für den bestmöglichen Schutz Ihrer Daten.

Ready to optimize your business?

Would you like to use our solutions in your company? Just contact us. We are looking forward to seeing you!

+49 40 57 27 6767

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