AI in customer service
With our voice and chatbots, you can automate your customer service, significantly reduce the workload on your team and always offer your customers a reliable point of contact.
90 %
First Contact Resolution
100%
ROI in the first year
20%
more performance
By automating your customer service, you are available to your customers at all times! The resulting customer satisfaction has a positive effect on your brand and ensures a high level of appreciation in the long term.
A bot handles standard requests with automatic recognition and intelligent identification processes that assign and process requests immediately.
Innovative technologies bring texts to life naturally through text-to-speech. Create building blocks for your customer journey and personalize customer service with unique voice recordings.
The language bot combines the recognition of 120 languages and dialects with the interpretation skills of a human being. This leaves no wish unfulfilled for your customers.
With the dialog editor, you can create individual customer journeys for telephony and chat in just a few clicks. The corresponding modules can be integrated for all types of requests.
Save your customers hours of waiting on the phone until the next employee is available. With virtual waiting, you can simply call your customers back at the right time and increase customer satisfaction!
Take the pressure off your employees with automated customer service and increase motivation within the company.
Whether cloud or on-premises - we find the right location.
Would you like to use our solutions in your company? Just contact us. We are looking forward to seeing you!