IP Dynamics receives certification for service center integration into Microsoft Teams

Many companies use Microsoft Teams as a communication platform for the entire organization. For simple and efficient communication between all employees, Microsoft Teams can be used based on the IP Dynamics solution with all the functions of a modern service center. As a long-standing Microsoft partner, IP Dynamics offers integration that guarantees 100% functionality and meets the highest quality standards. The IP Dynamics solution is officially certified by Microsoft.

IP Dynamics is therefore one of an exclusive group of certified solution providers. At the same time, with Dynamic Workload, the company offers the world's only certified solution for Microsoft Teams for workload control. The IP Dynamics platform supports both the Connect Model and the Extend Model as well as the future Power Model from Microsoft.

Thanks to the IP Dynamics solution, all common CRM systems, such as Dynamics 365, Salesforce or SAP, can be seamlessly linked to Microsoft Teams in the service center. In addition, the platform provides a fully integrated voicebot solution based on Microsoft Teams, which can be used to operate all AI platforms (Azure Cognitive Services, Google AI, Amazon AI, etc.).

IP Dynamics solves the challenge of integrating the service center into Microsoft Teams. The solution enables companies to offer their customers an excellent service experience.

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